# Box

> Box - Connect to Box to ingest unstructured data for vector database creation.

This Markdown file sits beside the HTML page at the same path (with a `.md` suffix). It summarizes the topic and lists links for tools and LLM context.

Companion generated at `2026-08-30T06:11:46.111133+00:00` (UTC).

## Primary page

- [Box](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md): Full documentation for this topic (Markdown sidecar).

## Sections on this page

- [Supported authentication](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#supported-authentication): In-page section heading.
- [Box JWT](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#box-jwt): In-page section heading.
- [Prerequisites](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#prerequisites): In-page section heading.
- [Set up a connection in DataRobot](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#set-up-a-connection-in-datarobot): In-page section heading.
- [Required parameters](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#required-parameters): In-page section heading.
- [Feature considerations](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#feature-considerations): In-page section heading.
- [Troubleshooting](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/dc-box.html.md#troubleshooting): In-page section heading.

## Related documentation

- [Reference documentation](https://docs.datarobot.com/en/docs/reference/index.html.md): Linked from this page.
- [Data](https://docs.datarobot.com/en/docs/reference/data-ref/index.html.md): Linked from this page.
- [Connectivity](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/index.html.md): Linked from this page.
- [Unstructured data stores](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/data-unstructured/index.html.md): Linked from this page.
- [select a data source](https://docs.datarobot.com/en/docs/agentic-ai/vector-database/vector-dbs.html.md#add-a-data-source): Linked from this page.
- [Account Settings > Data connectionspage](https://docs.datarobot.com/en/docs/platform/acct-settings/nxt-data-connect.html.md): Linked from this page.
- [Allowed source IP addresses](https://docs.datarobot.com/en/docs/reference/data-ref/connectivity/allowed-ips.html.md): Linked from this page.

## Documentation content

> [!NOTE] Self-Managed AI Platform installations
> The Box connector is automatically installed and does not need to be manually added.

## Supported authentication

- Box JSON Web Tokens (JWT)

For more information about this authentication method, see the [Box documentation](https://developer.box.com/guides/authentication/jwt).

### Box JWT

To establish a connection to Box with JWT, you can either upload a JSON config file using the Load key from file button or populate the required fields listed below:

| Required field | Description |
| --- | --- |
| Client ID | The client ID for the application in Box. |
| Client Secret | The client secret for the application in Box. |
| Enterprise ID | The enterprise ID for your account in Box. |
| Public Key ID | The public ID associated with your application in Box. |
| Passphrase | The passphrase used to encrypt your private key. |
| Private Key | The encrypted private key as a JSON string. |

## Prerequisites

The following is required before connecting to Box in DataRobot:

- A Box account authenticated with JWT
- Resources stored in Box

## Set up a connection in DataRobot

To connect to Box, create a vector database, and when you [select a data source](https://docs.datarobot.com/en/docs/agentic-ai/vector-database/vector-dbs.html.md#add-a-data-source), add Box as the connection.

You can also set up a Box connection from the [Account Settings > Data connectionspage](https://docs.datarobot.com/en/docs/platform/acct-settings/nxt-data-connect.html.md).

### Required parameters

Additional parameters are not required to connect to Box.

## Feature considerations

- The Box connector only supports unstructured data and is only available during vector database creation.
- You can only add and view the Box connector as part of the vector database create workflow and from Account settings > Data connections . You cannot view Box connections in other areas where you work with datasets (structured data), for example, the Browse data modal (or the AI Catalog in Classic).

## Troubleshooting

| Problem | Solution | Instructions |
| --- | --- | --- |
| When attempting to execute an operation in DataRobot, the firewall requests that you clear the IP address each time. | Add all allowed IPs for DataRobot. | See Allowed source IP addresses. If you've already added the allowed IPs, check the existing IPs for completeness. |