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On-premise users: click in-app to access the full platform documentation for your version of DataRobot.


This section provides information on troubleshooting DataRobot authentication and access:

Topic Describes...
Trial FAQ Questions and answers about the DataRobot Self-Service SaaS trial.
Signing in Things to try if you are having issues signing in.
Two-factor authentication Common issues when working with 2FA.
Check platform status View and subscribe to platform status announcements.
Number of workers Learn about increasing the worker count.
Troubleshooting the Python client Review cases that can cause issues with using the Python client and known fixes.

Updated July 7, 2023